Unable to find your loyalty points? Here is a brief tutorial on how to look up your points in your account.
To check your rewards point balance, first, log into your account. Then select the "Earn Rewards" tab in the top right hand corner of your screen:
Once there, you will be able to see you current points total in the smaller pop up window:
When looking at your "My Rewards" tab, it appears that an order is missing within 24 hours of placing the order please reach out to us with your order number and the email address on your account.
You can reach us by:
- Phone at 208-215-2046, this is the quickest way to get a hold of us. We are open Monday through Friday 5am-6:30pm PST and Saturday 9:30am -5:30pm PST.
- Chat function on our website: If we are not immediately available to take your chat it will be filed as an email.
- Email us at firstname.lastname@example.org, generally, we will reach back out in roughly 7-10 business days.