This shipping method is used as the free shipping option for orders over $99.00, and is the least expensive way for shipping for you to choose.
FedEx SmartPost provides an efficient, value-oriented and timely way to reach residential customers. By utilizing the United States Postal Service® for final delivery, FedEx SmartPost can reach every U.S. address. We can even ship to P.O. Boxes, APO and FPO locations, Alaska, Hawaii, Puerto Rico, and all U.S. territories.
FedEx Smart Post shipping can typically take 5-12 business days (not counting weekends or holidays). If you are not seeing any tracking with your tracking number, that is not uncommon. Sometimes FedEx and USPS do not scan the packages while they are in transit, which results in the order number not updating while it is on its way to the customer. From our experience, eight times out of ten, the package does arrive to the customer within the quoted shipping time of 10-15 business days.
We have been tracking many Puerto Rico orders and so far, all the customers that I have spoken to have received their package by the 15th business day, even without it tracking on the website. This generally applies to most US Territories as well.